Joseph Osborn, Gas Engineer

Joseph is one of those people who immediately puts customers at ease. Friendly, respectful and approachable, he enjoys building relationships with customers and ensuring they fully understand the work being carried out in their home.

Whether he's installing a new boiler, diagnosing a fault or carrying out routine servicing, Joseph takes great pride in delivering quality workmanship and excellent customer service.

He believes that keeping customers informed throughout the job is just as important as completing the work itself, helping customers feel reassured and confident every step of the way.

Outside of work, Joseph enjoys spending time with family and friends and making the most of every opportunity to create lasting memories.

Favourite Football Team: Rotherham United

Fun Fact: Joseph can happily talk for England once he gets started.